Do our duty with genuine passion and give priority to those that we serve in order to build and maintain public confidence in the services we provide.

At all times treat our customers with utmost respect and courtesy, and especially those that we seek our services or advice.

Measure our performance and strive for continuous improvement in our strategy and plans to contribute to national objective and aspirations.

Carry out our duties in a professional manner and always comply, and seek to improve, the professional standards and ethics required by our respective professional bodies.

Devote all our official time to our duties and undertake to deal with people and issues without delay.

Use the resources under our care responsibly and efficiently to deliver accessible and improved services.

Be open and proactive in identifying any issues and recommendations that may contribute to empowering public servants and enhancing our motivation and passion to serve the people of Kenya.

Do our duty without any expectation of personal gain other than the just rewards due to the positions we hold.

Remain neutral and impartial, and provide the information and advice that may be required by political leaders without fear of favor.

Avoid excuses, as they are tools of incompetence.